Excerpt from The Super User (R)evolution. End user neglect can extend to weeks, months, and sometimes years after go-live, during which the End Users do not, either individually or collectively, “figure it out”. Instead, they struggle at great cost to their companies and at great cost to their own well-being. And bad habits such as…
So what’s the state of your end user performance? Do you know? I would say that overall, end users have been left on their own with the, “They’ll figure it out” strategy as Michael Doane refers to it in the Super User (R)evolution. According to this article in Software Magazine, a research study by Michael Management…
By Mark Delgado, Hitachi High Technologies America. 2015-2017 SAPinsight Leader Board Member. One of the hottest topics in the business world for the past few years has been “Digital Transformation”. Colin Lankshear and Michele Colin (Digital Literacies: Concepts, Policies and Practices) state that true transformation “is achieved when the digital usages which have been developed…
By Taryn Brown, City of Dallas. 2015-2017 SAPinsight Leader Board Member. I recently saw an Instagram post that said “Here’s to those who inspire us and don’t even know it! How many times have people you see from afar or interact with everyday given you that spark to dream, be determined or just support your…
Today, at SAP TechEd in Barcelona, SAP announced the next update for the SAP S/4HANA suite, on-premise and cloud editions. Read the official announcement. What does all this really mean? Well, for starters, it means that SAP is fulfilling their commitment to make your future experience with SAP solutions much simpler, more targeted, less complex, and…
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