SEE17 Sneak Peak: All You Need Is LUV… Southwest Airlines We SEE You!

A big thank you to Amber, Jessica Mann, and Rachel McIntosh for this interview, we LUV this!.  Even before launching their Super User program, Southwest got actively involved in the SAPinsight Community.  Now Rachel serves key roles, including our #SEE17 Charity Lead!!!  But of course!  Reader, come join us this year and SEE why Southwest…

You are the Problem, Not Your Systems! Part 1

I’ve heard it time and time again, “We are not getting our return on investment from “XYZ” enterprise system, so now we are looking at other options. Well guess what… everywhere you go, there you are! It’s time to stop, drop, and take a close look at your processes and users.  What you might find is that:…

Part 3: You are the Problem, Not Your Systems – will the real TCO please step forward!

In the 90s, I remember the promise of moving away from the collection of old legacy systems, with all of their custom code, batch jobs, patched-together interfaces, and into the new world of one completely integrated system that would run your entire company, seamlessly. Do you remember? What happened?  The Wizard of Oz is coming to mind here!…