What should Super Users know about Knowledge Management? (II): Which information where?

By Laila Pesoa2019 SUNsource Leader Board Member As we said in the previous blog, What should Super Users know about Knowledge Management? (I): What is in it for me?, the Super User is the person who is closer to the team and therefore is the best person to tell: who on the team needs what information,…

Continuous Learning

By Lisa /Ayala, Schlumberger. 2015-2018 SAPinsight Leader Board Member. Training, adapting, networking, leading change, driving adoption, increasing proficiency…these are all objectives we set out to achieve with our Super Users. Learning is about the journey, not the destination. The activities for Super Users are intentional by design to instill the purpose and value of a…

SEE17 Sneak Peek: All You Need Is LUV… Southwest Airlines We SEE You!

A big thank you to Amber, Jessica Mann, and Rachel McIntosh for this interview, we LUV this!.  Even before launching their Super User program, Southwest got actively involved in the SAPinsight Community.  Now Rachel serves key roles, including our #SEE17 Charity Lead!!!  But of course!  Reader, come join us this year and SEE why Southwest…

You are the Problem, Not Your Systems! Part 1

I’ve heard it time and time again, “We are not getting our return on investment from “XYZ” enterprise system, so now we are looking at other options. Well guess what… everywhere you go, there you are! It’s time to stop, drop, and take a close look at your processes and users.  What you might find is that:…