You are the Problem, Not Your Systems! Part 1

I’ve heard it time and time again, “We are not getting our return on investment from “XYZ” enterprise system, so now we are looking at other options. Well guess what… everywhere you go, there you are! It’s time to stop, drop, and take a close look at your processes and users.  What you might find is that:…

Part 3: You are the Problem, Not Your Systems – will the real TCO please step forward!

In the 90s, I remember the promise of moving away from the collection of old legacy systems, with all of their custom code, batch jobs, patched-together interfaces, and into the new world of one completely integrated system that would run your entire company, seamlessly. Do you remember? What happened?  The Wizard of Oz is coming to mind here!…

Technical details

Post on the Curse of Knowledge

This was originally posted by Ginger Luttrell on LinkedIn. Ginger Luttrell states in her recent post in LinkedIn called The Curse of Knowledge “…many SAP Super Users have mastered delivering clear and simple information and instructions. That’s part of what makes them so effective in their job of supporting user productivity. They often have to take complexity…

Post on Chocolate Cake – The Lesson of Change

This was originally posted by Ginger Luttrell on LinkedIn. Ginger says “Change is like baking a chocolate cake. I have seen way too many changes where the individual ingredients are doled out without anyone knowing we are baking a chocolate cake.” Go to Ginger’s original LinkedIn post and respond with your thoughts and recommendations. You…

Distraction Attraction

Post on Distraction Attraction by Ginger Luttrell

This was originally posted by Ginger Luttrell on LinkedIn. It addresses technology enabled connectivity and distractions in the work environment and “Why can’t we focus?” Ginger asks these questions about distraction in the workplace as we are “hyper-connected, hyper-available, hyper-interruptible.” Is this a factor in the automotive recalls, the food recalls, or the airline issues? What about all…