Comfort Zone

The End of your Comfort Zone By Lisa Ayala 2016-2017 SAPinsight Leader Board Member. What distinguishes the great Super User from the many, very good Super Users? The initial response is that great ones stand out due to high personal achievement, strong drive for success or simple dogged determination to reach the goal. Upon further…

Never Underestimate the Power of your Influence

By Terrie Walker 2015-2017 SAPinsight Leader Board Member. I’ve had the privilege, as a Super User Lead, to watch Super Users ‘grow’ in their career.  Not only because of the experience and skills they’ve learned through active participation in supporting projects, but also from the supportive and caring qualities they intrinsically possess as an individual.…

Training A key component of building business relationships

By Taryn Brown, City of Dallas 2015-2017 SAPinsight Leader Board Member.  As a $2 billion municipal enterprise, the City of Dallas has an obligation to build and maintain solid business relationships with our internal business units and our shareholders—the taxpayers.  With the call for reduced government, more openness and a higher level of fiscal responsibility,…

Change is in Control, NOW What Do We Do?

Last month I talked about the growing emphasis we see on People.  Now, getting on the transformation and disruption bandwagon, I want to focus on pushing forward the need for organizational disruption, transformation. a We cannot deny the fact that there are many amazing and transformational changes happening in every aspect of our lives;  Apps, digital house, self-driving…

Storytelling as a Super User Skill

By Taryn Brown, City of Dallas, 2016 SAPinsight Leader Board Member. Everyone loves a good story. Whether it’s the latest best-seller, a compelling podcast or talking with friends; stories influence and inspire. Super Users use storytelling skills to transform data, facts and figures into real-life visually applicable and relatable understanding that tells the story of what,…