Understanding Silos and Moving towards the SUN

By Rachel McIntosh, Southwest Airlines. Many organizations are commonly divided up into groups based on their function. It has seemed to be the most efficient way to practice business. For example, there are typically accounting teams, sales teams, marketing teams, technology teams and so on with senior leadership layers above them. This functional division can…

Invest in You!

By Taryn Brown, City of Dallas. 2015-2017 SAPinsight Leader Board Member. It takes discipline. Invest in You! The new year is the time when many of us make commitments with resolutions to make a fresh start, set goals or renew our spirit.  Why not begin 2018 with a pledge to invest in yourself?  Whether your…

Super Users and Digital Transformation

By Mark Delgado, Hitachi High Technologies America. 2015-2017 SAPinsight Leader Board Member. One of the hottest topics in the business world for the past few years has been “Digital Transformation”. Colin Lankshear and Michele Colin (Digital Literacies: Concepts, Policies and Practices) state that true transformation “is achieved when the digital usages which have been developed…

The End of Your Comfort Zone

By Lisa Ayala 2016-2017 SAPinsight Leader Board Member. What distinguishes the great Super User from the many, very good Super Users? The initial response is that great ones stand out due to high personal achievement, strong drive for success or simple dogged determination to reach the goal. Upon further contemplation, it is apparent there is…

Never Underestimate the Power of your Influence

By Terrie Walker 2015-2017 SAPinsight Leader Board Member. I’ve had the privilege, as a Super User Lead, to watch Super Users ‘grow’ in their career.  Not only because of the experience and skills they’ve learned through active participation in supporting projects, but also from the supportive and caring qualities they intrinsically possess as an individual.…