Don’t take it from me, take it from Google. How to build the best team!

For years I have been pitching that the physical face-to-face workshop is a cornerstone of healthy Super User Communities.  One of the key reasons is because it creates interactions and experiences that build trust and psychological safety, critical elements to team performance.  But, it’s not always well received because you have to spend money to…

SAP Super Users Taking a bite out of Hunger

SAP Super Users Coming Together to Take a Bite Out of Hunger

Super Users are passionate, productive, problem solvers, supporters, advocates, ambassadors, leaders, volunteers, and the list goes on.  They make things happen in their company and out in the world. This is part of their personal DNA, it’s who they are. SAPinsight, a community dedicated to SAP Super Users, has developed a fund-raising campaign on behalf of…

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Post on the Curse of Knowledge

This was originally posted by Ginger Luttrell on LinkedIn. Ginger Luttrell states in her recent post in LinkedIn called The Curse of Knowledge “…many SAP Super Users have mastered delivering clear and simple information and instructions. That’s part of what makes them so effective in their job of supporting user productivity. They often have to take complexity…

Post on Chocolate Cake – The Lesson of Change

This was originally posted by Ginger Luttrell on LinkedIn. Ginger says “Change is like baking a chocolate cake. I have seen way too many changes where the individual ingredients are doled out without anyone knowing we are baking a chocolate cake.” Go to Ginger’s original LinkedIn post and respond with your thoughts and recommendations. You…