Almost every company that I’ve worked with complains about the siloed behaviors and mentalities in the company. “They do their own thing without talking to us and bla bla bla…” You know this story right? According to Webopedia author Vangie Beal, “A silo describes any management system that is unable to operate with any other…
There are so many reasons why you should build a formal SUN. But there are also some reasons why you should not go through the effort. After working with Super Users for so many years, (decades now – YIKES, where did time go) there is one thing universal… everyone believes it is important for Super…
By Terrie Walker 2015-2017 SAPinsight Leader Board Member. I’ve had the privilege, as a Super User Lead, to watch Super Users ‘grow’ in their career. Not only because of the experience and skills they’ve learned through active participation in supporting projects, but also from the supportive and caring qualities they intrinsically possess as an individual.…
A big thank you to Amber and Omar for this interview, we LOVE this!. Omar has attended every SAPinsight Annual Event since the Community kicked off in December, 2013. Now that’s a huge testament to the value of having a Community dedicated to the critical role of the Super User. Thanks Omar, we LOVE you. …
I am writing this from 20 years of experience working with, watching, surveying, and scouting Super User Teams. I have seen them come and go and come back again. Through all the years, no one has ever said, “I just don’t think this is important for our company.” On the flip side, every discussion about a healthy Super…
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