End User Neglect, “They’ll Figure It Out” is not a strategy

Excerpt from The Super User (R)evolution. End user neglect can extend to weeks, months, and sometimes years after go-live, during which the End Users do not, either individually or collectively, “figure it out”. Instead, they struggle at great cost to their companies and at great cost to their own well-being. And bad habits such as…

Continuous Learning

By Lisa /Ayala, Schlumberger. 2015-2018 SAPinsight Leader Board Member. Training, adapting, networking, leading change, driving adoption, increasing proficiency…these are all objectives we set out to achieve with our Super Users. Learning is about the journey, not the destination. The activities for Super Users are intentional by design to instill the purpose and value of a…

Who is your Super User hero of choice? #SEE17 sneak peek with Gus Lopes, HollyFrontier

Interview by Amber Christian, Founder – ConsultAce The shared experiences.  The moments- the pain, the laughter, the growth- it makes us come alive! We are planning the Super User Experience Event, #SEE17 – it’s not a conference, it’s an event to behold.  Filled with the opportunity to network and wrestle with what it means to…