Change is in Control, NOW What Do We Do?

Last month I talked about the growing emphasis we see on People.  Now, getting on the transformation and disruption bandwagon, I want to focus on pushing forward the need for organizational disruption, transformation. a We cannot deny the fact that there are many amazing and transformational changes happening in every aspect of our lives;  Apps, digital house, self-driving…

Care and Nurturing of a Well Maintained Super User Team

By Terrie Walker, McKesson, 2015-2016 SAPinsight Leader Board Member. Living in California, the drought really took its toll on my lawn and entire landscape.   Left unattended, weeds grew, the grass turned brown and withered. Now that the drought has been lifted, it has taken an investment of much time and dollars to bring it back to…

Don’t take it from me, take it from Google. How to build the best team!

For years I have been pitching that the physical face-to-face workshop is a cornerstone of healthy Super User Communities.  One of the key reasons is because it creates interactions and experiences that build trust and psychological safety, critical elements to team performance.  But, it’s not always well received because you have to spend money to…