Part 3: You are the Problem, Not Your Systems – will the real TCO please step forward!

In the 90s, I remember the promise of moving away from the collection of old legacy systems, with all of their custom code, batch jobs, patched-together interfaces, and into the new world of one completely integrated system that would run your entire company, seamlessly. Do you remember? What happened?  The Wizard of Oz is coming to mind here!…

Change is in Control, NOW What Do We Do?

Last month I talked about the growing emphasis we see on People.  Now, getting on the transformation and disruption bandwagon, I want to focus on pushing forward the need for organizational disruption, transformation. a We cannot deny the fact that there are many amazing and transformational changes happening in every aspect of our lives;  Apps, digital house, self-driving…

Storytelling as a Super User Skill

By Taryn Brown, City of Dallas, 2016 SAPinsight Leader Board Member. Everyone loves a good story. Whether it’s the latest best-seller, a compelling podcast or talking with friends; stories influence and inspire. Super Users use storytelling skills to transform data, facts and figures into real-life visually applicable and relatable understanding that tells the story of what,…

Care and Nurturing of a Well Maintained Super User Team

By Terrie Walker, McKesson, 2015-2016 SAPinsight Leader Board Member. Living in California, the drought really took its toll on my lawn and entire landscape.   Left unattended, weeds grew, the grass turned brown and withered. Now that the drought has been lifted, it has taken an investment of much time and dollars to bring it back to…