Care and Nurturing of a Well Maintained Super User Team

By Terrie Walker, McKesson, 2015-2016 SAPinsight Leader Board Member. Living in California, the drought really took its toll on my lawn and entire landscape.   Left unattended, weeds grew, the grass turned brown and withered. Now that the drought has been lifted, it has taken an investment of much time and dollars to bring it back to…

Don’t take it from me, take it from Google. How to build the best team!

For years I have been pitching that the physical face-to-face workshop is a cornerstone of healthy Super User Communities.  One of the key reasons is because it creates interactions and experiences that build trust and psychological safety, critical elements to team performance.  But, it’s not always well received because you have to spend money to…

Bridge Building – Aligning IT’s Relationship With the Business

ByTaryn Brown, City of Dallas, 2016 SAPinsight Leader Board Member. When I think about bridge building and aligning IT’s relationship with business professionals, engineer, architect, sculptor and painter Santiago Calatrava (www.calatrava.com) comes to mind.  Not just because he’s one of the most famous bridge builders in the world, but because he understands that success takes collaboration,…