It’s no secret that I love Super Users and Super User Leaders. Yep, that’s me on stage, now that’s love! I’ve literally invested everything to support them. Hmmm… that’s a post for another day. Let me start by saying I’ve failed. OK, I know that’s a bit strong, but I tend to be pretty hard…
Almost every company that I’ve worked with complains about the siloed behaviors and mentalities in the company. “They do their own thing without talking to us and bla bla bla…” You know this story right? According to Webopedia author Vangie Beal, “A silo describes any management system that is unable to operate with any other…
So what’s the state of your end user performance? Do you know? I would say that overall, end users have been left on their own with the, “They’ll figure it out” strategy as Michael Doane refers to it in the Super User (R)evolution. According to this article in Software Magazine, a research study by Michael Management…
You’ve been part of a team that had members leave and new members added, right? Did this happen through attrition, planned roll offs, retirements, eeek-layoffs, mergers, acquisitions, growth, and what else? Was it disruptive, maybe even painful? Regardless of the answers to these questions, team member changes are disruptive at some level. What about other…
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