Part 3: You are the Problem, Not Your Systems – will the real TCO please step forward!

In the 90s, I remember the promise of moving away from the collection of old legacy systems, with all of their custom code, batch jobs, patched-together interfaces, and into the new world of one completely integrated system that would run your entire company, seamlessly. Do you remember? What happened?  The Wizard of Oz is coming to mind here!…