Changing our Mindset: A Super User Viewpoint

By Lisa Ayala,Schlumberger 2015-2017 SAPinsight Leader Board Member. Executive sponsorship and management support are key to the success of a Super User program. A Super User leader must ensure there are clear expectations of the Super User and the program enables growth of highly resourceful and skilled Super Users through training, communication and continuous improvement.…

Bridge Building – Aligning IT’s Relationship With the Business

ByTaryn Brown, City of Dallas, 2016 SAPinsight Leader Board Member. When I think about bridge building and aligning IT’s relationship with business professionals, engineer, architect, sculptor and painter Santiago Calatrava (www.calatrava.com) comes to mind.  Not just because he’s one of the most famous bridge builders in the world, but because he understands that success takes collaboration,…