Jocelyn Hayes, Founder of Platinum ERP

Super User Attendees Get to Play Games with SAP at SAPinsight

SAPinsight Super User attendees will have the opportunity to “play games with SAP” at the SAPinsight 2013 conference. Jocelyn Hayes, founder of Platinum ERP, is facilitating The SAP Simulation Game at SAPinsight 2013, the first conference specifically for SAP Super Users. The simulation game, provided by Platinum ERP, uses an innovative “learning-by-doing” approach for teaching SAP concepts. At…

First Responders are Our Neighbors

How SAP Super Users Are Like First Responders

In the case of severe weather or an earthquake, First Responders arrive on site to offer assistance and physical aid to those in need. We understand the term ‘First Responder’ to be Firemen and Police Officers that get to the effected area first. In actual practice, though, it is more common that our neighbors are the first…

Should Super/Power users have the authorization to unlock users?

Ginger Luttrell asked her SAPInsight LinkedIn Group the question “Should Super/Power users have the authorization to unlock users as part of the user support role? Who does this in your company?”. The answers were interesting. Cathy Buchfink, an E-procurement Manager at Texas Instruments responded by saying that she  thought they should as they are likely the…