By Lisa Ayala 2016-2017 SAPinsight Leader Board Member. What distinguishes the great Super User from the many, very good Super Users? The initial response is that great ones stand out due to high personal achievement, strong drive for success or simple dogged determination to reach the goal. Upon further contemplation, it is apparent there is…
A big thank you to Amber, Jessica Mann, and Rachel McIntosh for this interview, we LUV this!. Even before launching their Super User program, Southwest got actively involved in the SAPinsight Community. Now Rachel serves key roles, including our #SEE17 Charity Lead!!! But of course! Reader, come join us this year and SEE why Southwest…
I’ve heard it time and time again, “We are not getting our return on investment from “XYZ” enterprise system, so now we are looking at other options. Well guess what… everywhere you go, there you are! It’s time to stop, drop, and take a close look at your processes and users. What you might find is that:…
How do you know what’s your fault, and what’s the system’s fault? In part 1 of this series, I challenged you to look at your users and your processes. The reason I am challenging you is because many of you work for companies who are throwing money at the wrong problems, or at the wrong “things” to…
In the 90s, I remember the promise of moving away from the collection of old legacy systems, with all of their custom code, batch jobs, patched-together interfaces, and into the new world of one completely integrated system that would run your entire company, seamlessly. Do you remember? What happened? The Wizard of Oz is coming to mind here!…
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